Make everyday life easier and more comfortable with Mercedes me connect
By activating Mercedes me connect, your Van will benefit from enhanced comfort, service, and safety.[1][3][4] The Mercedes me connect services for personal use are your personal mobility companions. Always have the most important information readily available such as monitoring your Van’s location, maintenance, and door status all from the Mercedes me connect App.[4] With safety being our priority, we encourage you to take advantage of the helpful functions on board your vehicle, such as Emergency Call Services [5], Accident & Breakdown Management[6], and Software Updates[7].
Easily locate your vehicle
You can easily see your vehicle’s location, whether you’re in a crowded parking lot or across the globe.
Mercedes me connect for Business Use
The digital product world for your commercial Mercedes-Benz Van.
Activate your entire fleet with our industry-leading digital services for improving your daily business operations
The Mercedes me connect digital services will enable increased efficiency and productivity for your business by utilizing our key features:
- Always have the most up-to-date and important information about your Van right in the palm of your hand[1][3][4][2], and increase efficiency and transparency to better benefit your company.
- Increase efficiency with the ability to access your entire fleet remotely.[1][2][8]
- Improve your drivers’ navigation by using the online MBUX functionalities to always find the best routing options even through high traffic.[1][4][9]
The Mercedes me connect App
Convenient features, right on your phone with the Mercedes me connect App.
The Mercedes me connect App gives you an overview and control over your Mercedes-Benz Van[4]. Download the app today to take full advantage of your Mercedes me connect services such as[1]:
Remotely lock or unlock the doors of your Van[8]
Maintain your Van
Sync with Google Home and Amazon Alexa[10]
Send a location to your in-vehicle navigation
And more
Download the app, create a profile, and have your Mercedes-Benz Van in the palm of your hand.
Connect Services
Overview of selected Mercedes me connect services for Mercedes-Benz Vans customers.
Connect services are complimentary for 1 year.
See full list of features and disclaimers below for further information on availability of services by model and equipment.
Vehicle Status
- View the latest data from your vehicle, including mileage, fuel level, tire pressure, and more.
Remote Door Lock and Unlock[8]
- Lock or unlock your vehicle from virtually any location, and know that your vehicle is always secure.
Point-of-Interest Download[10]
- Send an address from your phone directly to the navigation system in your car. When you get to your car, you can start navigating right away, or save the address to your head unit.
Remote Vehicle Finder[11]
- Relocate your parked vehicle with ease with light or sound signals on the vehicle triggered by your smartphone to find your Van’s exact position in large parking areas.
Vehicle Tracker
- View the current location of your vehicle on a map using your smartphone or computer.
Parked Vehicle Locator
- Never forget where you parked again. See your vehicle’s location within a 1.5 km radius, and get walking directions to it.
Geofencing[12]
- Set up a virtual boundary through the Mercedes me connect Portal, and be notified when your vehicle enters or exits that defined area.
Stolen Vehicle Assistance[12]
- Receive an alert if your vehicle has been entered without the keys. Plus, share your vehicle’s position data with law enforcement to increase the chances of recovery.
Valet Protect[12]
- Receive a notification if your vehicle has been switched on or off or if your vehicle leaves the specified radius of its parked location.
Live Traffic Information[9]
- View live traffic information and optimized route guidance on your vehicle’s navigation.
Car-to-X Communication[13]
- With Car-to-X Communication, information is exchanged between vehicles on the road, alerting you to various hazards up ahead, such as an accident, fog, or icy conditions.
What3words[11]
- What3words is the simplest way to talk about location. Every 3 m x 3 m in the world has a unique 3-word address. Now every precise location – a restaurant front door, an airport car park entrance, or a remote beachside viewpoint – has a simple and accurate address that is far easier to input than a regular street address.
Online Map Updates[14]
- Install the latest maps to your vehicle’s navigation by downloading updates over-the-air, without affecting the speed or performance of the head unit.
Local Search[11]
- Find restaurants, stores, gas stations, parking options, and other nearby points of interest on and around your route in the local area.
Global Search[11]
- Find locations and points of interest anywhere in the world through Mercedes me connect’s Global Search feature.
Weather Overlay[11]
- Have the option to view location-specific weather and temperatures within your navigation map.
Assistance & Support
Overview of selected Mercedes me Assist Services for Mercedes-Benz Vans customers. All services listed below are available for Personal or Business Use.
Services are complimentary for as long as your vehicle’s technology is supported.
See full list of features and disclaimers below for further information on availability of services by model and equipment.
Emergency Call Services[5]
• Automatically receive help from an emergency response agent if you’re involved in an accident, or place a call manually by pressing the SOS button in your vehicle.
Accident & Breakdown Management[6]
• If you’re ever involved in an accident, receive immediate assistance and have a towing service arranged via Roadside Assistance.
• In the event of a breakdown, your vehicle data and position will be relayed for immediate assistance.
Maintenance Management[15]
• Get reminders of upcoming service, and book an appointment with your preferred service dealer.[1][3][2]
Telediagnostics
• With any vehicle, wear and tear is bound to happen. Be notified if your car is in need of servicing or a certain part needs to be inspected.
Remote Vehicle Diagnostics
• Allow your preferred service Dealer to remotely retrieve vehicle data ahead of service, so your experience is as smooth as possible.
Software Updates[7]
• Get the latest software installed over-the-air, so your vehicle is optimized with the most current information from Mercedes-Benz.
Interface to Third-Party Providers[10]
• Control Mercedes me connect services in your vehicle from the comfort of your home using your voice assistant.
Entertainment
Overview of MBUX infotainment system services for Mercedes-Benz Sprinter customers. All features listed below are available for Personal or Business Use.
Services are complimentary for as long as your vehicle’s technology is supported.
• Use the advanced speech recognition with natural language understanding of your MBUX and communicate with your Van.
WiFi Hotspot[17]
• Your vehicle becomes a 4G WiFi hotspot allowing you to connect up to eight devices to the Internet.
Internet Radio[10]
• Access Internet Radio using your vehicle’s MBUX multimedia system to surf between 70,000 live radio stations from around the globe. Search by artist or song, and explore categories like music genres, talk radio, sports, and more.
Smartphone Integration[11]
• Transfer your personal smartphone screen to the media display in your Mercedes-Benz.