Customer Assistance Centre

Resources and representatives to help you.

Roadside Assistance

In the event of an emergency, please contact Mercedes-Benz Canada’s Roadside Assistance Services to receive immediate assistance. Our Roadside Assistance team is there to help 24 hours a day, seven days a week.

1-800-387-0100

Mercedes-Benz Financial Services

For all financing and leasing inquiries, please contact Mercedes‑Benz Financial Services. One of their Customer Service experts will be able to assist you Monday to Thursday, 8:30 am to 7:00 pm (EST) and on Fridays from 8:30 am to 5:30 pm (EST). Please have your banking information and Mercedes-Benz Financial Services account number(s) available so that they can serve you as quickly and efficiently as possible.

1-888-532-7362

Customer Assistance Centre

If you have any questions, enquiries or complaints regarding your vehicle, please contact our Customer Assistance Centre. Our team of experts will be able to assist you Monday to Friday, between the hours of 9:00 am and 5:00 pm (EST).

You can also communicate with us via email at cs.can@cac.mercedes-benz.com.

1-800-387-0100

Mercedes-Benz Canada Inc.

98 Vanderhoof Ave
Toronto, ON
M4G 4C9

Customer Assistance Centre

Phone and Email

Roadside Assistance

Mercedes-Benz Financial Services

Customer Assistance Centre

Address

Mercedes-Benz Canada Inc.