Resources and representatives to help you.
In the event of an emergency, please contact Mercedes-Benz Canada’s Roadside Assistance Services to receive immediate assistance. Our Roadside Assistance team is there to help 24 hours a day, seven days a week.
For all financing and leasing inquiries, please contact Mercedes‑Benz Financial Services.
One of their Customer Service experts will be able to assist you Monday to Thursday, 8:30 am to 7:00 pm (EST) and on Fridays from 8:30 am to 5:30 pm (EST). Please have your banking information and Mercedes-Benz Financial Services account number(s) available so that they can serve you as quickly and efficiently as possible.
If you have any questions, enquiries or complaints regarding your vehicle, please contact our Customer Assistance Centre.
Our team of experts will be able to assist you Monday to Friday, between the hours of 9:00 am and 5:00 pm (EST).
You can also communicate with us via email at firstname.lastname@example.org.
2680 Matheson Blvd. East