Expect qualified technicians and attentive care specific to commercial customers of Mercedes-Benz. We’ve tailored our service offering to address your unique needs as a Vans customer. With flexible hours, heavy-duty state-of-the-art commercial equipment, and special labour rates offered exclusively to our commercial customers, you can trust that no matter which Mercedes-Benz location you call on, we’ll help you get every ounce of power and efficiency out of your work van.
Certified Commercial Technicians
Our factory-trained service technicians know your van inside and out. Using the latest tools and equipment, they’ll have you back to work in no time.
Extended Service Hours
Select Mercedes-Benz Service locations offer extended hours — so you can make an appointment that best fits your work schedule.
With Mercedes-Benz Service priority scheduling for commercial customers, vehicle service won’t slow you down. Our next-day repair appointments, maintenance appointments within 3 days, and fast, professional commercial service specialists will get you and your van back on the job.17
Need to keep working while your vehicle is in service? Select Mercedes-Benz Service locations can provide a loaner vehicle to help with the workload while your van is being serviced. Be sure to check availability when scheduling your appointment.17
24-Hour Roadside Assistance
If you ever need a tire replaced, dead battery jumpstart, or fuel delivery, rely on Mercedes-Benz 24-Hour Roadside Assistance. We’ll dispatch authorized personnel to your location to provide the help you need. Contact 24-Hour Roadside Assistance at 1-800-387-0100.15,17
Mercedes-Benz Genuine Parts
Servicing your commercial van involves not only the right people, but the right parts as well. Genuine Parts from Mercedes-Benz fit perfectly and are manufactured with the utmost quality to safeguard reliability, durability, and safety.
Collision Repair Service
If you’re ever in a collision, qualified repair experts are on hand at Mercedes-Benz Approved Collision Centres. They’ll perform the repairs necessary to get your Mercedes-Benz Sprinter rolling again quickly. For more information, call the Customer Assistance Centre at 1-800-387-0100.
Mercedes-Benz Prepaid Maintenance
Lower tomorrow’s maintenance costs today.
Need to know what’s covered in your prepaid maintenance agreement? Maybe you’d like to see how much you're saving per km. Here you’ll find all of the information about our Prepaid Maintenance. And if you’ve recently purchased your Mercedes-Benz van, there may still be time to add a Prepaid Maintenance agreement to your van so you're protected from potential future increases in parts and service costs.
Download the Mercedes-Benz Prepaid Maintenance Brochure